Learn more about Halo Call Center from Telkomsel
Nowadays, everyone definitely needs a contact center like Halo call center for those who use Telkomsel providers. For businesses, it is very important to provide customer service as it can be used as input and also as a bridge or link to help their customers if they experience difficulties.
Because if someone finds a problem or malfunction when using the services of a company, there will be no one who can help him other than the official party of the company. This also applies to all companies that operate online today, even one of them is like Telkomsel which is still gallantly established since time immemorial.
What is Halo Call Center from Telkomsel?
I’m sure many people have similar questions because they’re also curious about what is the use of call centers that are actually only needed by a few people when there are only errors or disruptions. Of course, the existence of this call center is a form of the company to deploy hands to help its users if they experience problems when using the service.
Since the problems that each customer experiences also vary, many of them usually complain about this timeby coming to GraPari Telkomsel to ask and get solutions to their problems. And this is where the function of the Halo Call Center is built, which is to save you time and speed up the service so you can get sunusi without having to go to GraPari.
Due to the increasingly sophisticated technology today, this allows the company to also increase the range of services according to the needs of users. So that this allows the company to innovate by providing types of services for Telkomsel provider users. The Telkomsel card is divided into several types such as Halo, Simpati, Loop and As.
Of course, with a variety of cards from Telkomsel, customers will not only have the same problem, but are quite different. That is why the company issued an innovation to provide several Halo call center services to effectively solve all the above problems. It turns out that various Telkomsel call centers are also quite interesting to look at.
24-hour call center for Telkomsel users
For your Telkomsel user , you don’t have to worry if you experience problems even in the middle of the night. Because the call center created by Telkomsel has a 24-hour operating system that allows you to contact it at any time if there is a disturbance in your network.
With the Halo call center, of course, it will not make you have to go outside the house to go to GraPari Telkomsel stores because you will be served just by contacting the call center . Although people are aware of the existence of this service, the proof is that many do not know exactly how to contact the call center. If you want to contact a service center like this, it can be done for a fee or free of charge.
The way that can be done if you want to contact the call center is by dialing 188 for postpaid users to get free services. When it comes to paid services, it will be felt for prepaid users of Rp300 per call if they dial 188. There is also an option for you if you want to contact him with another operator number, namely 08071811811.
Social Media-based customer service
For those of you who use social media such as Facebook, Instagram and Twitter, an account with a @Telkomsel username must be familiar to you to see even if it is not intentional. Perhaps many of you think that social media accounts are just regular social media accounts that are only used by companies as a formality to display their products.
Although this social media is not limited only to that function, as it turns out that Telkomsel itself created the account to also be used as a form of customer service or call center for social media users when they experience problems with Telkomsel providers. So, if you can’t or can’t contact the Halo call center, you can complain about problems through social media.
In order to be able to complain about problems on your card, you can try to complain about it through one of the social media platforms like Twitter. This way, you just need to send a direct message to your Twitter account @Telkomsel the problem you are experiencing. Later, the customer service will provide solutions or provide answers to the problems you are currently experiencing.
All of you who are loyal customers from Telkomsel are strongly advised to follow certain social media from Telkomsel because in addition to being able to be used as a call center, you will also be able to get interesting information about the promotions offered from Telkomsel.
GraPari Offline Outlets från Telkomsel
If you have tried to contact the call center, either through social media or through halo call center via call but did not receive a good response due to signal limitations. So, the only last way that can be done to report complaints that are felt is to visit offline stores from Telkomsel , namely GraPari Telkomsel.
By visiting Telkomsel grapari, you will of course be able to get solutions to any problem you get. Some of the problems or service requests from Telkomsel customers by coming to Telkomsel stores are to reactivate the forfeited number, you can also upgrade the 3G card so that you can access 4G services, to replace the new card because the old card is lost.
The advantage if you visit GraPari Telkomsel is that the solution from the customer service can definitely be solved so that there is clarity and results if you visit the outlet. Even if it turns out that your problem cannot be overcome, Telkomsel on GraPari will definitely offer other services that can help Telkomsel users , whether it offers new cards or others.
There are several reasons that make you not have to hesitate to be able to contact the service from Telkomsel. Because it is undeniable that many people actually have problems but are lazy to complain to Halo call centers because many of them imagine that they will not get a clear solution.
Although for Telkomsel users , everyone has also recognized that the services provided through the customer service of Telkomsel are very satisfactory and always provide the best solution. This is more than enough to reflect on the quality of this provider. Moreover, its friendly service will make its users comfortable with filing complaints.
Compared to users from other network provider companies, we can see that Telkomsel is the provider that ranks first in the number of users and also the quality provided. In addition, the quality of the network that can reach all areas of Indonesia is also one of the actualr. In addition, customers feel more at ease with halo call centers to solve problems from the network.