Telkomsel Halo Call Center, the best service for customers
The Telkomsel Halo call center is a special service for Halo card users. We know that Telkomsel is a communication operator company that hosts multiple cards, such as Simpati, As, and Halo. Cards have their own advantages for the user. Meanwhile, telkomsel customers themselves consist of two types, both prepaid and postpaid.
Kartu Halo is a postpaid Telkomsel service. This means that Telkomsel serves the payment methods with a system that uses the product first. Payment methods can also be made through various means. It is certainly very easy for consumers. Consumers can set the value of the invoice and monitor it. So that he can do the financial planning well.
Another advantage of using a Halo card is that it gets network priority for phone service when traffic is heavy and high. Telkomsel’s call center service, of course, serves various cards. This is done as a form of providing a satisfactory service for consumers.
You don’t have to worry if there is a sudden problem with the card. In addition, the company will also provide you with attractive offers and information.
Telkomsel Halo Call Center Rate
We know that there are free and paid call center services. Especially if you want to talk directly to offier customer service in general is also paid. This is the same as the Telkomsel Halo call center service. To be able to use it, you can contact the Halo card call center at 188.
You will get a quick response from the customer service agent. If when you call but the conditions are very congested, you must of course queue first. The company will endeavor to provide a prompt response and satisfactory service.
When it comes to call center call rates, you don’t have to worry because the cost is very cheap and user-friendly. That’s 300 rupees per call. Therefore, you need to prepare enough credit to use it. With the amount of cost rates that are already known at the beginning, you can prepare well.
If the conversation rate with the customer service agent is determined based on the applicable local phone rate, of course, this prevents you from predicting the need for costs or credit. This is because you have not been able to confirm how long it will take to speak to the customer service agent later. Of course, it’s a bit anxious and anxious about the cost.
Telkomsel Halo Call Center for 24 hours
The Telkomsel Halo call center provides 24-hour and weekly service time. This doesn’t worry you, as the customer service team is ready to provide maximum service without being limited in time. This service can be considered a new breakthrough because in general, customer service is carried out during working hours.
In general, services for a full period of 24 hours in a week are provided by an agency such as a hospital. However, if there is a telecommunications company that provides a full service, of course, it is very well received by consumers.
Product Information Services at telkomsel Halo Call Center
In addition to handling complaints, the Telkomsel Halo call center also serves product information. Consumers can indeed access product information through a business number, but sometimes the information obtained may not be complete. This is the important role of call center services.
Halo cards, of course, have a variety of products that can be enjoyed by consumers. From Internet package products as well as entertainment or entertainment or entertainment. For Internet plans, unlimited or unlimited Internet services are available. The price is also very affordable for consumers, starting at IDR 100,000 per month.
Meanwhile, other most recent services in general can be obtained by searching for the latest information on the official website. However, to get information quickly, you can do this by contacting the official call center.
For customers who want a special entertainment package, Halo play is available. You can watch a variety of interesting movies you want through different channels. Such as HBO, VIU, Vidio and others. You can buy special packages to get the best price. Some of these products will certainly be clearly informed by the customer service team.
If you search for information on the Internet or on the official website, the information obtained may not be as detailed and complete as if you were contacting a customer service agent. In addition, when you still do not understand the products offered by the company, you can get explanations and answers directly.
Telkomsel Halo Call Centre Complaints Service
Telkomsel Halo Call Center also serves a variety of complaints, complaints, and reviews. So that if you want to submit complaints and reviews, they can be transmitted through the right channels of the company. If you submit complaints and criticism inappropriately, of course, it can harm the company in question.
Inappropriate manners and paths, for example, conveying on personal social media with words that vilify certain businesses. This, of course, has a negative impact. Like creating influence or influence on others. Other people may not like the company. Still others do not know the problem properly.
Just because of the ugly responses of others to a product, can cause the company to lose in the long run. His customers could have stayed away. Therefore, it is very important to transmit reviews and complaints through the official channels of the company, for example, call centers. This call center is like the length of hands and representatives of a company.
If the complaint is made through a team of customer service agents, you will get a clear and reliable answer. In addition, the customer service team will also report directly to the company’s management. If you complain about complaints by harassing and defaming the company, of course, you won’t get an answer or answer.
To file a complaint, there is also ethics. The principle is not to use language that can vilify other companies. Although this is a criticism, it is very important to convey it ethically. For example, don’t get angry on personal social media accounts. If you submit a complaint via social media, this must be done on the account of the relevant company.
If it is through a call center, of course, the principle of submitting complaints ethically is the same. As an opening, you can express your gratitude in advance for the provision of services and packages. Then you can submit complaints and experienced complaints. The customer service team will certainly serve patiently and wholeheartedly.
The next step is to hear the responses submitted by the customer service team. If you still feel a disagreement and want to argue, argue politely instead of emotions. You can file a complaint or complaint on the basis of objective evidence and data or, in other words, not invent it.
If all complaints are submitted correctly and based on data or goals, of course, the customer service team will respond well. Or if the team and the client have not found common ground, of course, it will be passed on to the relevant management. Indeed, the services of the Telkomsel Halo call center continue to strive to provide the best quality.