Samsung TV Service Center Address
Samsung TV Service Center Address

Samsung TV Service Center Address

The television at home is broken or an error? Don’t rush to replace new, you can try to fix it first through samsung TV service center. TV is indeed one of the electronic devices that must fill the furniture at home. Especially now that more and more sophisticated television products such as Smart TVs from Samsung.

Electronic devices are not only found at home, many offices, schools and other rooms are usually equipped with tVs. This is because one of these electronic items becomes a medium of entertainment to watch local events such as news, reality shows, etc.

Although the price of TVs has been expensive because they are equipped with advanced features, it is not uncommon for these electronics to experience errors or damage. For example, such as not being able to turn on, many channels are lost or problems related to TV hardware. That’s why, Samsung TV service center is here to provide a platform to deal with consumer problems.

Samsung itself was first known in the Indonesian electronics market when they popularized products such as refrigerators and TVs. Then Samsung expanded further by releasing smart phone devices that turned out to have very high interest. So do not be surprised if this South Korean brand is committed to providing the best service through the availability of service centers.

Samsung TV Service Center Address

Service centers are useful when the TV in your home has damage, errors or need spare parts. Here we have summarized some official Samsung TV service center addresses in major cities in Indonesia, including:

  1. Jakarta

-Pacific Place Mall Lt. 4 SCBD Jl. Jend.Sudirman Kav 52-53 Lot 11 (021) 57973171

-Boulevard Barat Blok LC 7 No. 58, Kelapa Gading Barat, Jkt (021) 2900223

-Mall Ambasador Lt.3 A3, Jl. Prof. Dr. Satrio, Jaksel (021) 5760664

-Jl. Tomang Raya No. 1, Jakbar (021) 56997777

  1. Bandung

-Istana Bandung Electronic Center (BEC) Jl. Purnawarman No.13-15, Bandung (022) 4205949

-Jl. Ir.Juanda (DAGO) No. 150 Bandung (022) 2532152

  1. Yogyakarta

-Jl. Jogjatronic Mall Jl. Brigjen Katamso 75-77 Yogyakarta (0274) 557573

-Jl. P. Diponegoro No. 59, Yogyakarta (0274) 557573

  1. Semarang

-Plaza Simpang 5 (Plaza2) Jl. Jend. Ahmad Yani No.1, Semarang (024) 8457040

-Jl. Dr.Cipto No. 111, Semarang (024) 3564777

  1. Only

Jl. Dr. Rajiman 241 (0271) 9125573

  1. Hapless

-Jl. Letjen.S.Parman No. 82 Kav.7 (0341) 403416

– Malang Plaza JL. KH. Agus Salim 24-26 (0341) 345953

  1. Surabaya

-Plaza Marina Jl. Raya Margorejo Indah 97-99, SBY (031) 8493720 30

-Jl. Darmo No. 92, Surabaya (031) 5661928-29 28

  1. Bali

-Jl. Teuku Umar 122, West Denpasar (0361) 244410

  1. Banjarmasin

-Jl. Jend. Ahmad Yani km 5.8 No 9 RT 1 (0511) 3265854

  1. Samarinda

-Jl. Hasan Basri No. 64, North Samarinda (0541) 746030

  1. Pontianak

-Jl. Gajah Mada No. 78 A Pontianak (0561) 737162

  1. While

-Jl. Gatot Subroto KM 4.5 No. 16, Sei Sikambang Medan 20119 (061) 4566466

  1. Batam

-Jl. Raden Patah No.1-2 (Nagoya Hill Srijaya Complex)

  1. Palembang

Jl. Basuki Rahmat No. 48J, Palembang (0711) 356829

Layanan Samsung Pick Up & Delivery Service

In the midst of recommendations for home only from the Government, Samsung provides an alternative Pick Up & Delivery service for consumers who want to repair electronic devices, including TVs. In line with the goals of the electronic product vendors from the Ginseng Country that they are committed to providing the best for customers.

You don’t have to go to the Samsung TV service center location  because you can now take advantage of the shuttle service provided by Samsung. This service has been provided since the last quarter of 2020 in order to meet the needs of consumers who must minimize leaving the house.

For those who want to use the service can be accessed through several channels, including:

  1. Live Chat on the official Samsung Indonesia page, or you can also contact the admin through their WhatsApp number on 0818 021 55777.
  2. Download and install the Samsung app on your smartphone, then enjoy the Samsung TV service center service through Book Appointment. Samsung members must really have the application because they can get various interesting information about this brand.

Regarding the operating hours of the pick up service itself starting from half past nine in the morning to six o’clock in the afternoon local time. No need to worry, the officers who come to your house to pick up goods are in accordance with health protocols, namely wearing masks, gloves and special storage.

In addition, pick up & delivery service is not only intended for products that are still under warranty. For products that are not under warranty period can also use the facility. Unfortunately, this service is still limited to smartphone services only.

However, you can confirm whether or not you are providing services for TV services through Samsung’s contact number as we have listed above. Because it does not rule out the possibility is also available for other types of electronics.

Samsung Service Center Services

As one of the electronic devices that are almost used every day, some Samsung brand TV consumers report experiencing some problems while using this product. Here are some problems that can be handled by the Samsung TV service center team:

  1. Smart TVs do not want to connect WiFi or usually consumers complain about not being able to access YouTube.
  2. TVs that can’t or fail connect to Samsung servers
  3. Television devices that cannot emit sound /audio even though the volume is full
  4. Damage to TV hardware that makes the device unable to be turned on
  5. Damage to TV software that makes the device unable to find the channel at all aka blurry
  6. Televisions are completely dead even though they are still under warranty, etc.

Of course, there are still many other problems experienced by users and you can fix them at the nearest Samsung TV service center .

Tips When Visiting Samsung Service Center

Every Samsung TV service center  in Indonesia has provided a phone number that you can call. For those who want to contact CS or go directly to the Samsung TV service center service, you should prepare several things such as:

  1. Name information, full address, TV brand details, still warranty or outside warranty
  2. Convey the problem in full along with the chronology
  3. Tell me about how long the problem has been experienced and whether it has previously been fixed with the same problem.
  4. Bring a service book if it is still within the warranty period

Other tips, it is recommended that you call Samsung customer service first before visiting the service location. Especially for those who use Smart TVs, usually some problems can be overcome over the phone without having to come to the service center.

So, there is nothing wrong with you consulting by phone first. In addition to some of the service center addresses above, of course there are many more Locations of Samsung TV service centers Indonesia that we cannot mention one by one here, you can check on Google Maps.

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